Frequently Asked Questions

We provide Mental Health Consultantation within the Primary Care Network (PCN) for attached patients of the practice. Dr. Rajani also provides talk therapy and cognitive behavioural therapy services.

We are currently able to provide any medically indicated and relevant vaccinations. Vaccines are not sold by the clinic and must be obtained from a pharmacy of your choosing.

Pharmacists are able to prescribe schedule 2 vaccines independent of a physician or nurse practitioner. Refer to provincial drug schedules regulation for more information.

Alternatively, Dr. Rajani may prescribe appropriate vaccinations and/or medicines at your initial travel medicine consultation, which you can fill at a pharmacy at your choosing.

We do. See our uninsured services page for more information.

Attached patients can book an appointment via our booking portal, or request a refill through our refill request form here.

Coming soon.

If you experience a reaction to a medication prescribed by our clinic, it’s important to assess the severity of your symptoms.

• In Case of Emergency: If you experience symptoms of a severe allergic reaction (anaphylaxis), such as difficulty breathing, swelling of the face or throat, severe itching or hives, or a sudden drop in blood pressure, this is a medical emergency. Call 911 immediately and seek urgent medical attention.
• For Non-Urgent Reactions: If your reaction is not life-threatening but still causes concern (e.g., rash, mild itching, stomach upset), stop taking the medication unless otherwise directed by a doctor. It’s crucial to inform us about the reaction as soon as possible. You can book a follow-up appointment with your doctor to discuss the reaction and explore alternative treatment options.

Blood Tests

Blood Tests requiring fasting (typically for 8-10 hours prior to the lab):

• Fasting blood glucose
• Full lipid panel (not required, but recommended)

Imaging

Certain investigations require the use of medicine prior to the appointment.

• Cardiac CT scans often require the provision of a beta-blocker to slow your heart rate and allow for an adequate image to be obtained. It is the responsibility of the ordering provider (usually your cardiologist) to provide these instructions and prescriptions (if appropriate). It is not appropriate to ask this of Dr. Rajani if he isn’t the ordering provider – please contact the specialist office instead.

Certain investigations require you to prepare prior to the appointment

• Colonoscopies: These directions will be provided by the gastroenterologist and/or a representative of their office or the colon screening program. With this there will be information about fluid and solid intake, the use of specialized laxatives and similar medicines, and possibly information about holding medicines (e.g. blood thinners or medicines for diabetes) prior to the procedure.
• Ultrasounds – renal, prostate with post-void residual: You will be advised to drink plenty of water to fill your bladder prior to the study. The goal of the study is to determine how well your bladder is able to empty following urination.

Certain procedures require you to obtain a pre-op prior to surgery to determine suitability for the procedure, the risk profile, and to determine if any adjustments (e.g. to medication) need to be made prior to or after the procedure.

• Please discuss the details of this with your specialist. It is the responsibility of the specialist to determine the need for a pre-op, and if necessary, request one and provide the requisite information to the consultant provider.

These need to be booked in advance through the travel medicine consultation intake form.

We respect and understand that healthcare is a personal journey and patients may choose to explore various approaches to their health and wellbeing. We see ourselves as a part of your healthcare team and support your choice to consult with other healthcare providers such as naturopaths, chiropractors, massage therapists, and others.

However, it is important to highlight a few key points regarding integrative or holistic approaches:

1. Professional Boundaries: While we are open to working alongside other health professionals, it is essential to maintain professional boundaries. If another provider, such as a naturopath or chiropractor, suggests an investigation or treatment that falls outside of our professional guidelines or attempts to circumvent the public insurance system, we will not be able to fulfill such requests. Healthcare decisions made by these providers are their responsibility and should align with their professional scopes of practice.
2. Due Diligence: We advise our patients to exercise due diligence in selecting and consulting with other healthcare providers. It is important to consider the professionalism, skillset, and expertise of any provider you choose to see.
3. Collaborative Care: We believe in collaborative care and will strive to work harmoniously with your chosen providers, provided their recommendations and treatments align with evidence-based medicine and professional healthcare standards.

We encourage open communication about all aspects of your healthcare journey. This helps us to provide the best care possible, respecting your choices while ensuring your safety and wellbeing.

Please remember, this approach is based on general guidelines and each patient’s situation may vary. We are always here to discuss your specific healthcare needs and preferences.

English.

Please contact us by phone or email. Our full contact information can be found here.

We take privacy and confidentiality of patient information very seriously.

Commitment to Privacy

We adhere to stringent privacy regulations, ensuring the protection of your personal health information. Our staff is trained in privacy protocols, and we employ robust security measures to safeguard your data.

Information Access and Sharing

Patient information is accessed only by authorized personnel for healthcare purposes. We disclose health information only when patient consent is obtained or as legally required.

You can view all of our Privacy, Confidentiality and Website Policies on our Clinic Policies page.